It’s so rare I get a chance to write an article about a good user experience that I feel all warm and squishy about it. So here goes…

Yesterday evening I was sitting in the COSCA Counselling Skills course I’ve recently started and we were having a discussion about the books listed as indicative reading and which were the most important to read. There are a fair number on the list and most people simply wouldn’t have the time to work through them all. Continue reading →