What a wonderful user experience!

It’s so rare I get a chance to write an article about a good user experience that I feel all warm and squishy about it. So here goes…

Yesterday evening I was sitting in the COSCA Counselling Skills course I’ve recently started and we were having a discussion about the books listed as indicative reading and which were the most important to read. There are a fair number on the list and most people simply wouldn’t have the time to work through them all. Continue reading

Facebook really could be more helpful…

I just saw something in my Facebook news feed that annoyed and slightly upset me. That was my first reaction. Now I’ve had time to think about it, I realise that there are a number of different interpretations open regarding what I saw – so here it is in a nifty little screen grab.Lifeboat Launching

As you can see, someone likes the announcement an RNLI lifeboat has launched in order to help or rescue a person or group of people who could be in serious trouble. Continue reading

The new Riverside Museum, Glasgow, Scotland

Glasgow gained a new home for its museum of transport at the start of the summer. A wonderful architectural work by the legendary Zaha Hadid, the Riverside Museum is now open for all to visit and I have recently completed in excess of 20 hours at and near the building in order to assess the space for usability. I’m doing this of my own accord rather than having been contracted for it – which means I get to post my results to the wider world! :)

The reason for this is simple: I have started to look at how I can expand my usability skills and services to include spaces in addition to web sites, software and real world items. A brand new public museum is the ideal testing ground to work out both the analysis stage and how to report it, so that’s the reason and location covered. Continue reading